Service Engineer
m/f/x
BHS Technologies is a high-tech medical technology company and develops, produces and markets technologies to improve the working ergonomics of surgeons and doctors.
To strengthen our team in Innsbruck, we are looking for a full-time Service Engineer (f/m/x) starting as of now.
As part of our service team, you will not only maintain and repair our products at our factory in Innsbruck and at the customer's site. You will also receive feedback from our customers and partners and pass this on to our R&D department and discuss it with them so that they can integrate the feedback into the further development of our products.
You will train and support our worldwide distribution partners and customers in a competent and friendly manner in German as well as in English. In corporation within the Service Team and with other teams you can offer solutions on short notice on how to minimize downtimes of the devices.
Your main tasks
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Service and maintenance of the RoboticScope at our facilities in Innsbruck and on-site in hospitals and at our international partners facilities (approx. 30% travel time), including device testing in accordance with EN 62353/VDE 0751
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Documentation of conducted work to maintain a complete device history record and to fulfill medical technology regulations
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Creating work instructions for internal & external use
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Creating training documents for technical staff (internal & external) and conducting trainings
Your supporting tasks
- Regular takeover of our bilingual service hotline
- Supporting development of and validating cross-departmental processes
- Shaping the future of the Service Team
- Maintaining a safe and tidy working environment
Your skills and qualifications
- Successfully completed technical education (HTL, FH, university), ideally in the field of Mechatronics
- Drivers license B for at least 2 years
- High communication skills in German and English, written and spoken
- Ability to work autonomously, as well as in a team, with high reliability
Your future working environment
In addition to the obligatory, classic office tools from Microsoft, we use a modern IT environment with the tools CONFLUENCE as a documentation and development system and JIRA for project organization with which we organize our workload in small teams via 2-week sprints.
We pay attention to ergonomics in our workplaces as well as in our working environment, and our personal working hours are freely configurable within the framework of our flex-time agreement.
Our communication is open, questioning the status quo is our daily business. The characters and interests in our team are diverse and colorful, and we all work together to ensure that there is enough freedom for each character. What we do together is varied, very challenging, and above all: very interesting!
The BHS Team
Our team consists of experts in a variety of areas, including medical devices development, hardware and software engineering, UX/UI design, quality management, regulatory affairs, clinical applications, and international sales. We work together to bring the latest technologies to market and ensure the success of BHS Technologies.
The BHS Leadership Team
BHS Technologies is led by Michael Schmid-Santek, Gregor Burger, and Mark Capelli. All experts in their respective fields. Michael, as CEO, leads the company by his determined and ambitious example, while Gregor, as CTO Software, is behind the RoboticScope software control system and Mark, as CTO Hardware, manages the hardware development and is involved in optomechanics and HMD development.
The BHS Benefits
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Up to four annual team events to promote team building and social interaction
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Shared sports activities such as road biking during lunch breaks and ski touring in the morning – while everything is possible, nothing is mandatory
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Food delivery for those who don’t want to prep their meals every day
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For those who like to cook themselves, we have a fully equipped kitchen
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Flexible working hours to accommodate personal schedules
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Remote work to support your work-life balance
Have we made you curious?
Then apply directly using the contact form below!
Your contact person is Eva Stöckl.
We are looking forward to receiving your application!
We would like to point out that the minimum basic salary for this position is EUR 2,750.98 (14x) gross, depending on education and experience. There is an express willingness to pay more!
Your letter of application
If you are interested in joining our team and being part of the microsurgical revolution, please send your application with this form:
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What happens after sending your application?
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1
Confirmation notice
Right after sending your application, you will receive a notification saying the upload and sending has been successful.
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2
Response
Shortly after sending your application you will hear from us – either per phone or per email. We let you know the estimated duration of the process and might ask you few detailed questions about your application.
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3
Interview Invitation
If your application has impressed us, we will invite you to an interview to get to know you better.
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4
Welcome to the BHS team!
Your team leader will help you with the first steps. They show you everything that is important and make sure that you feel comfortable in our team.
BHS Technologies – We See Things Differently
We follow the principle that medical devices should adapt to the surgeon, and not the other way around. Since our founding in 2017, we approach things differently – always keeping in mind the needs of our customers and the importance of sustainability.